About Glass House AU
Glass House AU is an Australian online supplier of glass, fencing, balustrade, shower screen and outdoor-living products for homeowners, renovators, builders and trade customers.
We make complex glass and fencing projects easier to plan and order online. Customers can shop individual components, complete systems and made-to-measure products, with depot collection and delivery options available across selected Australian regions.
Who we are
Glass House AU is Australian owned and operated by people with more than 25 years of practical experience in the glass and fencing industry. Our team has experience with the products we supply and provides practical information to help customers select compatible glass, hardware and fencing components.
We operate as an online business rather than a traditional showroom retailer. This gives customers access to a broad product range, online planning tools and collection points without the cost of maintaining retail showrooms.
- Legal entity: Glass House AU Pty Ltd
- ABN: 95 650 448 007
- ACN: 650 448 007
- Business model: Australian online retailer and supply-only specialist
- Website: glasshouseau.com
What Glass House AU supplies
Our range supports residential, renovation and selected commercial projects. Our major product categories include:
- Glass pool fencing, including frameless and semi-frameless systems, glass panels, gates, hinge panels, spigots, clamps, hinges and latches
- Glass balustrade systems, including glass panels, channel systems, standoffs, spigots and handrails
- Frameless and semi-frameless shower screens, shower panels and compatible hardware
- Custom glass made to specified sizes and shapes, with selected holes, notches, cut-outs and edge finishes
- Aluminium, tubular, perforated, picket, blade, slat and PVC fencing products
- Pool gates, fencing hardware, fixings and accessories
- Outdoor screening, aluminium battens, pool-pump enclosures, shutters and selected decking products
- Mirrors, wardrobe-door components and other glass-related products
Product availability, lead times and delivery options vary by item and location. Please refer to the relevant product page and checkout information for current details.
Online design and ordering tools
Glass House AU develops online tools that help customers turn project measurements into suitable products and quantities. Depending on the project, customers can use our online configurators to plan pool fencing, balustrades and made-to-measure glass.
These tools are designed to simplify product selection and ordering. Final responsibility for site measurements, structural design, installation and regulatory compliance remains with the purchaser and their appropriately qualified installer, certifier or engineer.
Quality and compliance
Relevant product pages identify the material, dimensions, finish, intended application and available compliance information. Glass supplied for safety applications may include toughened or laminated safety glass manufactured for the applicable use.
Depending on the product and application, relevant Australian requirements may include AS/NZS 2208 for safety glazing materials, AS 1288 for glass selection and installation, and AS 1926.1 for swimming-pool safety barriers. The standards and requirements that apply depend on the product, location, building design and current state or territory rules.
Customers must confirm current requirements with their local council, building certifier, engineer or another appropriately qualified professional before ordering or installing a safety barrier or balustrade. Product compliance documents may be available on request where applicable.
Delivery and depot collection
Glass House AU offers depot collection and delivery for eligible products. Major glass and fencing items are generally supplied through local collection depots or specialist delivery vehicles. Smaller hardware products may be sent by courier.
Selected collection or delivery coverage includes Brisbane, Ipswich, Toowoomba, the Gold Coast, the Sunshine Coast, Northern Rivers, Sydney, Newcastle, Melbourne, Adelaide and Perth.
Coverage depends on the product, supplier location, available stock and delivery address. Freight options may be quoted for some orders outside our local delivery zones.
Stocked items are commonly available for collection from the next business day after confirmation. Local delivery is commonly approximately one to two weeks, while custom products generally require additional manufacturing time. These are typical estimates rather than guaranteed timeframes.
Why customers choose Glass House AU
- A broad range of glass, fencing and compatible hardware in one online store
- Practical product knowledge backed by more than 25 years of industry experience
- Online planning and configuration tools for complex projects
- Multiple Australian depot collection and delivery options
- Clear product specifications and compatibility information
- Options for standard-size and custom-made glass
- Support for homeowners, DIY renovators, builders and trade customers
Independent customer feedback is available through our Judge.me review profile.
Customer support
For product questions, quotations and returns, contact support@glasshouseau.com or use the live chat on our website.
For order and delivery status enquiries, contact hello@glasshouseau.com or call (02) 8528 4806.
Official Glass House AU profiles
Frequently asked questions
Is Glass House AU an Australian company?
Yes. Glass House AU Pty Ltd is an Australian company operating an online glass, fencing and home-improvement supply business.
Does Glass House AU install fencing or glass?
Glass House AU primarily operates as a supply-only online retailer. Customers should arrange installation with a suitably experienced or licensed installer where required.
Does Glass House AU have retail showrooms?
No. Glass House AU is an online retailer. Eligible orders can be collected from selected depots, but these collection locations are not retail showrooms.
Can homeowners order from Glass House AU?
Yes. Glass House AU supplies homeowners and DIY renovators as well as builders and trade customers.
Does Glass House AU supply custom-size glass?
Yes. Custom glass can be ordered in selected glass types, thicknesses, sizes and shapes, with compatible processing options depending on the intended application.
Where does Glass House AU deliver?
Delivery is available for eligible products across selected Australian regions. Coverage and pricing depend on the product, supplier depot and delivery address. Some smaller products can be sent more widely by courier.