Hurry! Secure your orders for delivery before our end of year break (20th Dec 2024 -13th Jan 2025).
Deadlines:
Custom orders, Cut-to-size orders & Local deliveries for stocked items (20th Nov), Last order dates for any items to be couriered (17th Dec), Last date for Pick-up of stocked items (18th Dec).
Get in touch for more information or if unsure.
Stocked at
Brisbane (Virginia)
Gold Coast (Molendinar)
Melbourne (Derrimut or Dandenong South)
Newcastle (Cardiff)
Adelaide (Kilburn)
20 depots across Australia are now fully operational.
Check individual listings for which products are stocked in which locations.
COLLECT AND COLLECT
Pick up's are only available between 7:30am and 3pm weekdays.
Goods cannot be purchased or viewed at the depot, you'll receive a collection reference and address once the order has been received. (Usually next business day) Leave a note at checkout to say your preferred collection depot.
LOCAL DELIVERY
Delivered on our own purpose made glass and fence carrying trucks within certain postcodes. Expect delivery within 2 weeks, we will advise a delivery date once the order is received.
Usually $120 per delivery. Unless a crane truck is required for large orders of decking, slats or battens in which we can advise delivery cost once purchased.
SHIPPING (Courier)
Calculated at checkout for Australia wide delivery. We ship express.
Heat Soaking is an extra processing step that takes place after the glass is toughened. Glass is put in special racks and placed in a heat soak oven which heats up the panels to a certain temperature, holding this temperature for some hours, and cooling again to room temperature. This test seeks to induce breakage in the oven of any panel with NiS inclusion and hence reduce the chance of on-site breakages. Glass House utilizes a heat soak oven meeting the requirements of BS EN 14179-1:2005. Please check with relevant Building Code of Australia regulations and/or Australian Standards regarding specific requirements for heat-soaked tempered glass. Please also check with your certifier that this product satisfies the local code with regard to glass balustrades.
An engineering certificate can be provided.
An engineered balustrade design is available for the Standoff Point Fixed Balustrade.
Depending on certification requirements of the installation location, a standard balustrade design document may be sufficient OR site specific certification may be required (eg Form 15 for QLD, Reg 126 for VIC etc).
It is the responsibility of the purchaser of balustrade barrier products from Glass House AU to select products that are appropriate for the installation location/situation and that it is installed as required by regulation. Do not install balustrade barrier products until certification requirements are finalised.
Available for local delivery only or collection
Free collection from Gold Coast, Brisbane, Adelaide, Melbourne or Cardiff
Delivery is to the below areas only, See delivery and collection maps
Sunshine Coast, (as far north as Noosa)
Brisbane metro
Gold Coast
Northern Rivers, (north of Ballina)
Tweed
Melbourne metro
Adelaide metro
Cardiff metro,
Not available in Perth
If outside of these areas please ask.
https://www.glasshouseau.com/pages/delivery-and-pick-up-information
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