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Case Study: How One Homeowner Made Their Pool Safe (and Stunning) with Glass House AU Pool Fencing

by Chris McLean 15 Jan 2026
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When Mark and Sarah finally finished building their dream pool in Sydney's western suburbs, they thought the hard part was over. The excavation, tiling, and landscaping had taken months: but there was one crucial element they hadn't fully planned for: pool fencing.

What started as a simple checkbox on their to-do list quickly became overwhelming. Between confusing compliance requirements, countless product options, and unreliable suppliers with long lead times, they found themselves stuck. Sound familiar?

This is the story of how Mark and Sarah went from stressed and confused to confident pool owners with a stunning, fully compliant pool fence: all thanks to discovering Glass House AU.

The Challenge: Compliance Confusion and Too Many Options

Like many Australian homeowners, Mark and Sarah knew they needed pool fencing to comply with Australian Standard AS 1926.1. Their council inspector had already visited and given them a deadline to get their fence installed before they could even think about filling the pool.

"We had no idea where to start," Sarah recalls. "We'd been quoted by three different fencing companies, and each one gave us completely different advice. One said we needed glass, another pushed aluminium, and the third suggested a mix. The prices were all over the place, and no one could tell us exactly what would pass inspection."

Their main concerns were:

  • Understanding compliance requirements for their specific pool layout
  • Finding quality products that wouldn't rust, warp, or look dated in a few years
  • Getting stock quickly to meet their council deadline
  • Not overpaying for something that might not even pass inspection

They'd already wasted two weeks going back and forth with suppliers who either didn't have stock, couldn't answer their compliance questions, or wanted them to wait 6-8 weeks for delivery.

Discovering Glass House AU

Sarah found Glass House AU after searching online for in-stock pool fencing options. "I was honestly just looking for someone who actually had products ready to go," she says. "But when I landed on their website, I realised they had so much more than I expected."

What caught her attention first was the sheer variety. Glass House AU wasn't just another glass fencing supplier: they offered a vast array of pool fencing options to suit different styles, budgets, and property layouts.

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A Vast Array of Options: Finding the Perfect Fit

One of Mark and Sarah's biggest frustrations with other suppliers was the limited choice. Most companies pushed a single product type without considering what would actually work best for the property.

Glass House AU was different. Their range included:

Glass Pool Fencing

  • Frameless glass panels for a sleek, modern look with unobstructed views
  • Semi-frameless options that balance premium aesthetics with practical pricing
  • Various glass thicknesses and heights to meet different compliance needs

Aluminium Pool Fencing

  • Traditional aluminium pool fence panels in black and white finishes
  • Flat-top and loop-top designs for different style preferences
  • The popular Barr Pool Fence Panel system: a contemporary aluminium batten fence that's fully pool-safe compliant

Perforated Pool Fencing

  • The innovative Pool Perf System: a stylish alternative that provides privacy while maintaining airflow and compliance

"We didn't even know perforated pool fencing was an option," Mark admits. "Having all these choices in one place made it so much easier to compare and decide what would work best for our backyard."

After reviewing photos and specifications, they settled on a combination approach: glass fencing along the back where they wanted to preserve garden views, and sleek aluminium batten panels on the sides for a contemporary look that complemented their home's architecture.

The Experience: Helpful Advice That Made All the Difference

What truly set Glass House AU apart wasn't just the product range: it was the expert guidance the team provided.

"I called them expecting to get a pushy salesperson," Sarah laughs. "Instead, I spoke to someone who actually listened to what we needed and walked me through the compliance requirements for our specific setup."

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The Glass House AU team helped Mark and Sarah understand:

  1. Height requirements for their pool fence based on ground levels and nearby climbable objects
  2. Gate specifications including self-closing and self-latching mechanisms
  3. Spacing regulations to ensure no gaps exceeded the maximum allowed
  4. Documentation they'd need for their council inspection

"They even looked at photos of our pool area and pointed out a potential issue with a garden bed that was too close to the fence line," Mark adds. "No other supplier had mentioned that, and it would have caused us to fail inspection."

For anyone feeling overwhelmed by pool fence compliance, Glass House AU also offers comprehensive resources including their Installation Guide and FAQ section to help you get it right the first time.

In-Stock Products: No More Waiting

Perhaps the biggest relief for Mark and Sarah was discovering that Glass House AU actually had products in stock and ready to ship.

"Every other supplier wanted us to wait weeks," Sarah explains. "We had a council deadline breathing down our necks. Glass House AU had everything we needed available immediately."

Glass House AU maintains strong stock levels across their range, with local depot pickup options available for customers who need their products fast. For Mark and Sarah, this meant:

  • Ordering on Monday
  • Picking up from the depot on Wednesday
  • Installation completed by Friday
  • Council inspection passed the following week

"The turnaround was incredible," Mark says. "We went from stressed out to swimming in under two weeks."

For customers outside pickup areas, Glass House AU provides clear information on their Delivery and Pick Up options so you know exactly what to expect.

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Compliant Goods: Peace of Mind Guaranteed

One of Mark and Sarah's biggest fears was investing thousands of dollars in pool fencing only to fail their council inspection. Horror stories from neighbours about non-compliant products and dodgy suppliers had made them extra cautious.

Glass House AU put those fears to rest. All their pool fencing products are designed to meet Australian Standard AS 1926.1, meaning:

  • Correct heights for pool safety barriers
  • Appropriate gap spacings that prevent child access
  • Compliant gate hardware with self-closing and self-latching mechanisms
  • Quality materials that maintain their integrity over time

"When the inspector came out, he actually commented on the quality of our fence," Sarah beams. "He said he wished more homeowners chose compliant products from the start instead of trying to cut corners."

The Result: A Stunning, Safe Pool Area

Today, Mark and Sarah's pool area is everything they dreamed of: and more. The combination of crystal-clear glass panels and sleek aluminium battens creates a sophisticated, contemporary look that enhances their outdoor entertaining space rather than blocking it off.

More importantly, their two young kids can play safely in the backyard while the pool remains securely fenced. They passed their council inspection on the first attempt, and their home insurance is fully valid.

"We've already had neighbours ask where we got our fencing," Mark grins. "We've sent three of them to Glass House AU."

Key Takeaways for Your Pool Fencing Project

If you're facing a similar journey to Mark and Sarah, here's what they learned along the way:

  1. Don't settle for limited options : Find a supplier with a vast range so you can choose what's right for your property, not just what they have available.

  2. Ask about stock availability upfront : In-stock products mean faster installation and less stress meeting deadlines.

  3. Seek expert advice : A knowledgeable team can save you from costly compliance mistakes.

  4. Prioritise compliant goods : Cheaper non-compliant products will cost you more in the long run through failed inspections and required replacements.

  5. Consider the full picture : Your pool fence should be safe AND enhance your outdoor space.

Ready to Start Your Pool Fencing Project?

Whether you're building a new pool or upgrading an existing fence, Glass House AU offers the vast range, in-stock availability, expert help, and compliant products you need for success.

Browse the full range at glasshouseau.com, request a personalised quote through their Request for Quote page, or reach out to the team via their Contact Us page.

Your poolside paradise awaits: and with the right supplier, getting there is easier than you think.

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This website is operated by Glass House AU. Throughout the site, the terms β€œwe”, β€œus” and β€œour” refer to Glass House AU. Glass House AU offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.Β 

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